Menu Close

Return & Refund Policy

Thank you for shopping at Chikankari Quest.We hope you are delighted with your purchase. However, if you are not entirely satisfied with your purchase, we’re here to help.

The item will have to be undamaged, unused, unworn, unwashed, and with all the labels and tags completely intact, in original packaging to be eligible for exchange.

Returns

You have 2 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, with all tags attached.

To initiate a return, please contact us at info@chikankariquest.com with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return the item from your order.

Please note that return shipping costs will be your responsibility unless the item received is damaged or defective.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Exchanges

If you wish to exchange an item for a different size, please contact us at info@chikankariquest.com with your order number and details about the product you would like to exchange. We will respond quickly with instructions on how to proceed with the exchange.

Damaged or Defective Items

If you received a damaged or defective item, please contact us immediately at info@chikankariquest.com with photos of the damage or defect, as well as your order number. We will work with you to promptly resolve the issue.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us by email at info@chikankariquest.com or by phone at +91 89285 30476

01/04/2024

This Return & Refund Policy is effective as of [Date].